Service bookings, with the right bay
VIN-aware where you give it the data. Right service, right duration, right technician.
Automotive
Service bays full. Test drives booked. Leads in the CRM.
Whether you’re a dealership or a service centre, the calls keep coming. The agent picks them up — and books the right one.
Test drives, qualified
Captures intent, timeline, financing posture. Books only serious test drives.
Lead intake in your CRM
New inquiries written into your CRM with the full transcript and a one-line summary.
Out-of-hours capture
Evening and weekend calls — the ones competitors miss — answered every time.
What the pack does today
01
Book a service visit
Vehicle identity, service need, preferred slot, contact — written into calendar or booking. No invented parts prices.
02
Book a test drive
Model interest, time, contact. Qualifies lightly; books when calendar is connected, otherwise captures a lead.
03
Sales / stock inquiry
Structured CRM lead with interest and contact. Stock and price only from your knowledge base.
04
Hand off to an advisor
Finance, insurance claims, body-shop estimates, named advisor requests — clean transfer.
Goals the agent measures against
Book a service visit
Success = schedule_meeting or book_reservation with vehicle, service need, time and contact.
Book a qualified test drive
Success = scheduled slot or create_lead with model interest and phone.
Capture a sales lead
Success = create_lead. Never invent stock, MSRP or APR.
Plugins it talks to
Optional
Calendar / Booking
Service and test-drive slots.
CRM
Sales and service lead write-back.
SMS / Email
Confirmations and follow-ups.
Telephony
Warm transfer to sales or service advisors.
Dealers and service managers ask us.
Can it book both service visits and test drives?
Both. It captures the vehicle, the service need and a preferred slot for service work, and model interest plus contact for test drives — writing them to your calendar or booking system when connected, or capturing a qualified lead when not.
Will it quote parts prices or finance figures?
Only what is in your knowledge base. It never invents parts prices, MSRP or APR. Anything it does not have it captures as a lead and hands to an advisor rather than guessing.
How does it handle after-hours sales calls?
It answers the evening and weekend calls competitors miss, qualifies the interest, and writes a CRM lead with the full transcript so your team follows up on a warm contact instead of a missed call.
Can one agent cover both the service desk and the showroom?
Yes — it routes service bookings to the right bay and sales enquiries to a CRM lead or a live advisor. Finance, insurance and body-shop estimates get a warm transfer with context.
Does it know which technician or bay to book?
As far as you tell it. Give it your service types, durations and technician availability through a calendar or booking plugin and it books the right duration in the right bay; otherwise it captures a structured request.
Which languages can it take calls in?
English plus 20-odd more, detected on the caller's first turn and switched automatically — useful for mixed customer bases.
How quickly can we launch?
Typically live within a working day: you describe your services and stock policy, run a week of test calls, then route your number to it.
Stop missing calls. Stop chasing leads. Start shipping.
White-glove onboarding. 30-day pilot. Cancel anytime.