Service-aware booking
Cuts, colours, treatments, doubles. The agent picks the right duration and the right specialist.
Beauty & Wellness
A receptionist who never has a bad day.
Books the right service with the right specialist. Suggests upsells naturally. Captures preferences across visits. Speaks your client’s language.
Natural upsell, never pushy
"Would you like to add a treatment while we’re at it?" — only when it fits the visit.
Returning clients, recognised
Last service, preferred specialist, allergies, preferences — all on hand from the first hello.
Off-hours bookings without staffing them
60% of bookings happen outside opening hours. The agent gets all of them.
What the pack does today
01
Book a service
Cuts, colours, treatments, doubles — with the right specialist or first available, confirmed and booked.
02
Modify or cancel
Move the time, switch specialist, or cancel. Always verifies the original booking first.
03
Salon questions
Hours, prices listed in your knowledge base, parking, product brands — no invented answers.
04
Hand off to the front desk
Bridal packages, wholesale, complaints, press — clean transfer with full context.
Goals the agent measures against
Book a service appointment
Success = booking tool called with service, time, name and phone. One soft upsell max per session.
Manage an existing appointment
Modify or cancel after lookup. Reads the new plan back before committing.
Plugins it talks to
Required
Booking
Create and change appointments against your booking stack (or a generic webhook).
Optional
Calendar
Staff availability when you do not use a dedicated booking product.
SMS / Email
Confirmations and reminders.
Telephony
Warm transfer to the front desk.
CRM
Preference and visit history write-back.
Salon and spa owners ask us.
Can it book the right service with the right specialist?
Yes. It knows your service list and durations, books a cut, colour, treatment or double with the named stylist or the first available, and confirms the slot. With a Booking plugin it writes straight into your calendar.
Will it upsell without annoying my clients?
One soft, relevant suggestion per call at most — "would you like to add a treatment while you are in?" — and only when it fits the visit. It never hard-sells or repeats the pitch.
Does it recognise returning clients?
With a CRM connected it knows the caller, their last service, preferred specialist and any noted preferences or allergies from the first hello.
What about calls that come in after we close?
Those are the ones it is built for. Most salon bookings happen outside opening hours; the agent answers evenings, weekends and the lunch rush without you staffing the phone.
Can clients reschedule or cancel through it?
Yes — it looks up the existing booking, moves or cancels it, and reads the change back before committing. A freed slot can trigger a waitlist callback.
What happens with a request it cannot handle?
Bridal parties, wholesale, complaints or press get a clean warm transfer to your front desk with the full context — nothing is dropped to voicemail.
How much does it cost to run?
Pay-as-you-go: you are billed per call outcome, not per seat. On Standard tier a completed booking is about $2.40 and a spam or silent call about $0.25. New accounts get a 14-day free trial (up to 200 conversations) with no card.
Stop missing calls. Stop chasing leads. Start shipping.
White-glove onboarding. 30-day pilot. Cancel anytime.